Data Deletion

How to delete your squeevio account and data

1. Delete Your Account

The fastest route is in the app itself: Settings → Delete account. It asks for your password and for the word DELETE, and then removes the account together with every record attached to it — there is no waiting on us. If a pal holds your protection lock, deletion is refused there, because removing the account would remove the protection: ask them to unlock or disconnect first.

You can also do it by email, which is the right route if you cannot sign in:

  1. Send an email to privacy@squeevio.com with the subject "Delete my account", from the address associated with your account.
  2. We confirm your identity via that email address and delete the account together with all associated data.
You do not need to be logged in to request deletion by email. We will verify your identity via the email address associated with your account.

1a. Delete the App List Without Deleting Your Account

In Palzo on Android, sharing your installed-app list is optional. If you previously gave consent, you can withdraw it and request deletion of the list uploaded from that device: app names, package names, and whether each app is a system app.

  1. Open Palzo on that Android device and tap the settings gear in the bottom navigation to open Settings.
  2. Scroll to the App list section.
  3. If consent is enabled, tap Withdraw consent and delete the list.

Palzo saves your withdrawal on the device. Connect the device to the internet so Palzo can clear the uploaded list during its next automatic synchronization. The deletion request stays pending until it succeeds; if the device is offline or synchronization fails, Palzo tries again during a later automatic synchronization.

This option concerns only the installed-app inventory uploaded from that device. Your account, pal connections, and filtering settings stay in place, and Palzo keeps working with your existing protection rules.

2. What Gets Deleted With Your Account

  • Your account (email address, display name)
  • Content filtering preferences (categories, blacklist, whitelist)
  • Pal links
  • Custom goals, affirmations, and mood history
  • Device enrollment data
  • Contact list
  • Subscription data (via Paddle — cancellation processed automatically)

3. What Is NOT Stored

  • Browsing history — DNS queries are processed locally on your device and never sent to our servers.
  • Voice call recordings — we never record or store call audio. Calls are encrypted in transit and run in anonymous LiveKit rooms; media passes through our calling provider's servers, so calls are not end-to-end encrypted.
  • Chat messages are stored with anonymous SHA-256 hashed user IDs — after account deletion they cannot be linked back to you.

4. Timeline

Account deletion is processed within 30 days of receiving your request. You will receive a confirmation email once the deletion is complete.

In practice most requests are completed well within that window. A self-service in-app deletion button is planned; until it ships, the email request above is the supported route.

5. Contact

Email: privacy@squeevio.com

Linis IT, Polki 1/30, 02-826 Warszawa, Poland

See also: Privacy Policy · Terms of Service