Support

Help for the Palzo and Squeevio apps. We answer every message.

Contact

Email us at:

support@squeevio.com

Tell us the app (Palzo or Squeevio), your phone, and a short description of the problem.

Open the app menu or settings and choose “Report an Issue”.
Enter a title and description: what happened and what you were trying to do.
If you would like a reply, add your email address. This field is optional.
Send it. Your phone model, system version and app version are attached automatically.

What is Palzo?

Palzo is an app for pals. With a pet and a pal you trust, it is easier to keep the decisions you made yourself. More on the Palzo page.

How do I add a pal?

In the app, choose to invite a pal and send them the link or code. Once your pal accepts, you will see each other in the app.

My pal does not get my request. What should I check?

Make sure you both have notifications turned on for Palzo and are online. Your pal can also open the app: the request waits on their home screen.

Where can I get Palzo?

Android: Google Play. iPhone: App Store, coming soon. Current links are on the Palzo page.

A site I need is blocked.

Send us the site address. If it is in the wrong category, we will fix it for everyone. Setup instructions are in Help.

The internet feels slower or an app will not connect.

Send a report from the app (see below). Device details are attached automatically and help us find the cause quickly.